Peningkatan Kualitas Layanan Melalui Business Process Management (BPM) dan Business Process Improvement (BPI) Di Sektor Usaha Mikro, Kecil, Dan Menengah …

L Maqnin, J Susyanti - MERDEKA: Jurnal Ilmiah Multidisiplin, 2024 - jurnalistiqomah.org
The Micro, Small and Medium Enterprises (MSME) sector has high resilience so that it is
able to survive the economic and monetary crisis. In the midst of increasingly fierce …