While government organizations continue to invest in e‐Government systems, there is still
uncertainty as to the benefits that can be generated. Without clear expectations, it will be …

Previous research has identified a variety of barriers to digital government, and regularly
emphasizes the importance of individuals that navigate institutional contexts and …

This study proposes an e-government adoption model to determine the factors which lead to
citizens' adoption of e-government services in the Togolese context while investigating the …

Public value theory offers innovative ways to plan, design, and implement digital
government initiatives. The theory has gained the attention of researchers due to its powerful …

As the use of digitalization and automated decision-making becomes more common in the
public sector, civil servants and clients find themselves in an environment where automation …

Government chatbots have become increasingly popular as artificial-intelligence-based
tools to improve communication between the government and its citizens. This study …

A variety of studies have put forward heterogeneous stage models of e-government
development since 2000. However, there is lack of research on a general framework of the …

Motivated by the growing significance of the sharing economy, we discuss the roles the
public sector may play within the sharing economy and the corresponding implications for …

The advancement of digital government has caused significant transformations in global
public administration entities, with the natural resources utilization efficiency (NRUE) playing …

China has been struggling with waste classification for decades, even after the mandatory
implementation of relevant policy in 2017. However, the causes of the failing performance of …