Pengaruh Kualitas Layanan Livin By Mandiri Terhadap Kepuasan dan Loyalitas Nasabah PT Bank Mandiri Di Banjarmasin Pada Masa Pandemi Covid-19

O Januarti, S Suyatno - Jurnal Bisnis Dan Pembangunan, 2022 - ppjp.ulm.ac.id
The research method used is positivistic, explanatory causality, data collection using a
survey method with a sample size of 225 customers using Livin by Mandiri services in 5 sub …

[图书][B] The Relationship between Organizations' Response to Customer Complaints, Customer Trust, and Loyalty

A Ajibola - 2021 - search.proquest.com
The purpose of this quantitative study was to examine the relationship between
organizations' responses to customer complaints and their effects on customer loyalty and …

[PDF][PDF] LOYALTY IN THE RETAIL FASHION INDUSTRY: The moderated effect of influencer marketing upon E-WoM and Brand loyalty

B Malmgren - 2022 - diva-portal.org
Consumers today are presented with endless options when it comes to buying clothes. To
make a customer loyal when switching costs are low, it is essential to use a proper strategy …

Research on Measurement and Use of Customer Value and Loyalty

X Zhou - 2021 6th International Conference on Social Sciences …, 2021 - atlantis-press.com
This paper aims at determining how customer value and loyalty are measured. The paper
relied on previous literature to attain the perceived results. From past literature, the …

Pengaruh Kualitas Pelayanan E-Channel dan Kualitas Pelayanan Tatap Muka Terhadap Kepuasan dan Loyalitas Penabung (Studi Pada Bank Kalsel di Kabupaten …

D Deni, S Ghalib - Jurnal Bisnis dan Pembangunan - ppjp.ulm.ac.id
The research method used is positivistic, descriptive/explanatory causality, data collection
using a survey method with a sample size of 648 Simpeda General savers and Simpeda …

Do Athletes Deserve to Have Consumers Advocating for Them?: The Effect of Athlete Brand Personality, Brand Image Attributes and Brand Loyalty on Athlete Brand …

SFP Leal - 2021 - search.proquest.com
In a context where sports are socially driven by the athletic ideal, athletes' deservedness has
proven to encourage advocates to fight for their belonged outcomes and rewards. This …

[PDF][PDF] TESTING THE SATISFACTION OF PROFESSIONAL CUSTOMERS IN THE AUTOMOTIVE AFTERMARKET SPARE PARTS INDUSTRY WITH THE PURPOSE …

M Milovanovi - academia.edu
The paper presents the results of a survey of professional customer satisfaction in the period
from 2015 to 2019 on a sample of 4248 professional customers of a company engaged in …

[图书][B] The Nature of the Relationships Between Brand Loyalty and Advertising

W Zhang - 2018 - search.proquest.com
In the recent years, more and more products come into the market, which provides
thousands of choices for consumers. We live in a world full of brands, all trying to attract our …

[引用][C] RELATIONSHIP AMONG CUSTOMER SATISFACTION (CARRYOVER), SERVICE QUALITY AND CUSTOMER LOYALTY: AN ANALYSIS THROUGH …

PB Sharma - PalArch's Journal of Archaeology of Egypt/Egyptology, 2020