Sequencing and scheduling appointments on multiple servers with stochastic service durations and customer arrivals

X Wu, S Zhou - Omega, 2022 - Elsevier
In this paper, we consider the problem of sequencing and scheduling appointments on
multiple servers with stochastic service durations and customer arrivals. The objective is to …

[HTML][HTML] Adaptive scheduling in service systems: a dynamic programming approach

R Mahes, M Mandjes, M Boon, P Taylor - European Journal of Operational …, 2024 - Elsevier
This paper considers appointment scheduling in a setting in which at every client arrival the
schedule of all future clients can be adapted. Starting our analysis with an explicit treatment …

Robust drone delivery with weather information

C Cheng, Y Adulyasak… - Manufacturing & Service …, 2024 - pubsonline.informs.org
Problem definition: Drone delivery has recently garnered significant attention due to its
potential for faster delivery at a lower cost than other delivery options. When scheduling …

Wasserstein distributionally robust surgery scheduling with elective and emergency patients

Y Wang, Y Zhang, J Tang - European Journal of Operational Research, 2024 - Elsevier
We study a surgery scheduling problem with regard to both elective and emergency
patients, where surgery durations are uncertain and emergency patients arrive dynamically …

Distributionally robust appointment scheduling that can deal with independent service times

WJEC van Eekelen, D den Hertog… - Production and …, 2024 - journals.sagepub.com
<? show [AQ ID= GQ2 POS=-24pt]?><? show [AQ ID= GQ5 POS= 12pt]?> Consider a single
server that should serve a given number of customers during a fixed period. The …

[HTML][HTML] Adaptive appointment scheduling with periodic updates

R Mahes, M Mandjes, M Boon - Computers & Operations Research, 2024 - Elsevier
The classical paradigm in appointment scheduling is to rely on 'a priori schedules',
determined by minimizing the given cost function; the corresponding arrival times are then …

[HTML][HTML] A weighted distribution-free model for parallel machine scheduling with uncertain job processing times

Y Zhang, Z Cheng, N Zhang, R Chiong - European Journal of Operational …, 2024 - Elsevier
This paper investigates a parallel machine scheduling and due date assignment problem
with uncertain job processing times (JPTs) under the earliness and tardiness criteria. To …

Sequencing and scheduling appointments with weighted completion time minimization and waiting time tolerance

S Zhou, S Pang, Y Zhao, Y Shi - Computers & Operations Research, 2025 - Elsevier
This paper investigates a sequencing and scheduling problem incorporating waiting time
tolerance. The objective is to determine an arrival time for each appointment to minimize the …

[HTML][HTML] A queueing-based approach for integrated routing and appointment scheduling

R Bekker, B Bharti, L Lan, M Mandjes - European Journal of Operational …, 2024 - Elsevier
This paper aims to address the integrated routing and appointment scheduling (RAS)
problem for a single service provider. The RAS problem is an operational challenge faced …

[HTML][HTML] Optimal sequencing using a scheduling heuristic

RH Lee, A Kuiper - Computers & Operations Research, 2024 - Elsevier
The problem of finding the optimal appointment schedule has received significant
consideration in the literature on healthcare optimization. Due to randomness, determining …