The rise of design thinking as a new approach to innovation has challenged what is
traditionally considered design practice, diversifying what professional designers do and …

As emphasised by various researchers, the role of designers is now less about 'designing
for'and more about 'designing with'users and other stakeholders. The main reason behind …

This paper aims to develop a theoretical framework based on recent service theories, such
as service-dominant logic and service science, and on the concept of service ecosystems …

The awareness of employee‐driven innovation (EDI) and its strategic relevance to corporate
development has recently increased. The implications of EDI are vigorously discussed in …

Needs Assessment for Learning and Performance offers comprehensive coverage of the
knowledge and skills needed to develop and conduct needs assessments and to analyze …

This research aims to re-articulate the concept of participation in design research by
adopting a relational, temporal, and process-oriented perspective. In the paper, we draw on …

This article contributes to the further understanding of how (service) design can engage with
organisational change. It does so by applying translation theory and building on the insights …

The COVID-19 pandemic has shifted the work environment to a new reality of remote work
and virtual collaboration. This shift has occurred in various work settings with an impact on …

This paper reconceptualizes student engagement with course readings in management
education. We challenge the perception of assigned readings as a solely student-centered …

Design is not neutral but involves ethical aspects, from addressing power dynamics to
enabling broader accessibility and inclusion. In industry settings, design leaders can play an …