The effect of COVID-19 on consumers' channel shopping behaviors: A segmentation study

C Ngoh, C Groening - Journal of Retailing and consumer services, 2022 - Elsevier
Abstract COVID-19, combined with firms' multichannel adjustments, has accelerated
changes in consumer shopping behaviors. This paper explores these issues through a …

How Information Technology (IT) Is Shaping Consumer Behavior in the Digital Age: A Systematic Review and Future Research Directions

P Singh, L Khoshaim, B Nuwisser, I Alhassan - Sustainability, 2024 - mdpi.com
The success of modern businesses hinges on their capability to recognize and explore
emerging patterns in consumer behavior within the context of information technology (IT) …

Multi-channel-marketing

BW Wirtz - Grundlagen–Instrumente–Prozesse, Wiesbaden, 2008 - Springer
Vor dem Hintergrund steigender Kundenansprüche und Innovationen im Internetvertrieb
kommt dem Management und der Ausgestaltung multipler Absatzkanäle eine hohe …

Role of strategic marketing management practice in business profitability

D Malicha - Academy of Marketing Studies Journal, 2022 - search.proquest.com
The purpose of this review is to explain role of strategic marketing management practice in
business profitability. The objectives of this paper are to discuss marketing strategies, use to …

Exploring perceived channel price, quality, and value as antecedents of channel choice and usage in multichannel shopping

UJ Yu, LS Niehm, DW Russell - Journal of Marketing Channels, 2011 - Taylor & Francis
This study investigates consumer perceptions of price-quality-value based on shopping
channel attributes as antecedents of channel choice and usage in multichannel shopping …

[PDF][PDF] The impact of marketing strategies on profitability of small grocery shops in South African townships

N Chiliya, G Herbst… - African journal of business …, 2009 - academia.edu
The study argues that a complete “paradigm shift” in the grocery shop business sector is
necessary. This will result in interventions which improve the quality of strategic marketing …

Perceived substitutability between digital and physical channels: the case of newspapers

C Flavián, R Gurrea - Online Information Review, 2007 - emerald.com
Purpose–The purpose of this paper is to identify the main motivations that influence readers
to read newspapers, and, to analyse their influence on the level of perceived substitutability …

Digital versus traditional newspapers: Influences on perceived substitutability

C Flavián, R Gurrea - International Journal of Market …, 2009 - journals.sagepub.com
In the newspaper industry there is a growing interest in the analysis of the duality of
channels that distribute the latest news. In this study we identify the main motivations that …

An optimization model for mapping organization and consumer preferences for internet information channels

G Khatwani, PR Srivastava - Journal of Global Information …, 2017 - igi-global.com
The evolution of information technology has resulted in increasingly fragmented digital
media and multiple information channels. Organizations can develop comprehensive …

Factors in adopting multi-access technologies in online consumer auction markets in Finland

J Vesa, E Van Heck - European Management Journal, 2005 - Elsevier
In this article we analyse factors relevant for adopting multi-access technologies in online
auction markets. Its focus is on how multi-access technologies, such as Web and Internet …