Beyond self-diagnosis: how a chatbot-based symptom checker should respond

Y You, CH Tsai, Y Li, F Ma, C Heron, X Gui - ACM Transactions on …, 2023 - dl.acm.org
Chatbot-based symptom checker (CSC) apps have become increasingly popular in
healthcare. These apps engage users in human-like conversations and offer possible …

[HTML][HTML] The methodology of studying fairness perceptions in Artificial Intelligence: Contrasting CHI and FAccT

N Van Berkel, Z Sarsenbayeva, J Goncalves - International Journal of …, 2023 - Elsevier
The topic of algorithmic fairness is of increasing importance to the Human–Computer
Interaction research community following accumulating concerns regarding the use and …

Public health calls for/with ai: An ethnographic perspective

A Ismail, D Thakkar, N Madhiwalla… - Proceedings of the ACM on …, 2023 - dl.acm.org
Artificial Intelligence (AI) based technologies are increasingly being integrated into public
sector programs to help with decision-support and effective distribution of constrained …

“If Alexa knew the state I was in, it would cry”: Older Adults' Perspectives of Voice Assistants for Health

RN Brewer - CHI Conference on Human Factors in Computing …, 2022 - dl.acm.org
AI-powered technologies are increasingly being leveraged in health and care practices for
aging populations. However, we lack research about older adults perceptions of AI-driven …

User experience of symptom checkers: a systematic review

Y You, R Ma, X Gui - AMIA Annual Symposium Proceedings, 2023 - pmc.ncbi.nlm.nih.gov
This review reports the user experience of symptom checkers, aiming to characterize users
studied in the existing literature, identify the aspects of user experience of symptom checkers …

Insights into suggested Responsible AI (RAI) practices in real-world settings: a systematic literature review

TA Bach, M Kaarstad, E Solberg, A Babic - AI and Ethics, 2025 - Springer
AI-enabled systems have significant societal benefits, but only if they are developed,
deployed, and used responsibly. We systematically review 45 empirical studies in real-world …

Impact of assignment completion assisted by large language model-based chatbot on middle school students' learning

Y Zhu, C Zhu, T Wu, S Wang, Y Zhou, J Chen… - Education and …, 2024 - Springer
With the prevalence of Large Language Model-based chatbots, middle school students are
increasingly likely to engage with these tools to complete their assignments, raising …

Independence for Whom? A Critical Discourse Analysis of Onboarding a Home Health Monitoring System for Older Adult Care

E Czech, E Soubutts, R Eardley… - Proceedings of the 2023 …, 2023 - dl.acm.org
Home health monitoring systems (HHMS) are presented as a cost-effective solution that will
assist with collaborative care of older adults. However, instead of care recipients feeling like …

Powered by AI: Examining How AI Descriptions Influence Perceptions of Fertility Tracking Applications

MC Figueiredo, E Ankrah, JE Powell… - Proceedings of the …, 2024 - dl.acm.org
Recently, there has been a proliferation of personal health applications describing to use
Artificial Intelligence (AI) to assist health consumers in making health decisions based on …

[HTML][HTML] Alerts and Collections for Automating Patients' Sensemaking and Organizing of Their Electronic Health Record Data for Reflection, Planning, and Clinical …

D Nakikj, D Kreda, N Gehlenborg - JMIR Human Factors, 2023 - humanfactors.jmir.org
Background Electronic health record (EHR) data from multiple providers often exhibit
important but convoluted and complex patterns that patients find hard and time-consuming …