[HTML][HTML] From technological development to social advance: A review of Industry 4.0 through machine learning

C Lee, C Lim - Technological Forecasting and Social Change, 2021 - Elsevier
Industry 4.0 has attracted considerable interest from firms, governments, and individuals as
the new concept of future computer, industrial, and social systems. However, the concept …

Fintech: research directions to explore the digital transformation of financial service systems

CF Breidbach, BW Keating, C Lim - Journal of Service Theory and …, 2020 - emerald.com
Purpose The purpose of this paper is to delineate a research agenda to guide future service
research investigating the digital transformation of financial service systems through Fintech …

Big data driven supply chain design and applications for blockchain: An action research using case study approach

B Sundarakani, A Ajaykumar, A Gunasekaran - Omega, 2021 - Elsevier
Blockchain appears to still be nascent in its growth and a relatively untapped asset. This
research investigates the need of blockchain in Industry 4.0 environment from Big Data …

[HTML][HTML] Smart cities with big data: Reference models, challenges, and considerations

C Lim, KJ Kim, PP Maglio - Cities, 2018 - Elsevier
Cities worldwide are attempting to transform themselves into smart cities. Recent cases and
studies show that a key factor in this transformation is the use of urban big data from …

[HTML][HTML] From data to value: A nine-factor framework for data-based value creation in information-intensive services

C Lim, KH Kim, MJ Kim, JY Heo, KJ Kim… - International journal of …, 2018 - Elsevier
Abstract Service is a key context for the application of IT, as IT digitizes information
interactions in service and facilitates value creation, thereby contributing to service …

Building dynamic service analytics capabilities for the digital marketplace

S Akter, S Motamarri, U Hani, R Shams… - Journal of Business …, 2020 - Elsevier
Abstract Service firms are now interacting with customers through a multitude of channels or
touchpoints. This progression into the digital realm is leading to an explosion of data, and …

[HTML][HTML] From technology enablers to circular economy: Data-driven understanding of the overview of servitization and product–service systems in Industry 4.0

M Kim, C Lim, J Hsuan - Computers in Industry, 2023 - Elsevier
Product-based companies worldwide attempt to integrate services into their offerings,
embarking on “servitization” as a key strategy. These days, the acceleration of technological …

Data-driven understanding of smart service systems through text mining

C Lim, PP Maglio - Service Science, 2018 - pubsonline.informs.org
Smart service systems are everywhere, in homes and in the transportation, energy, and
healthcare sectors. However, such systems have yet to be fully understood in the literature …

[HTML][HTML] Success Management–From theory to practice

J Varajão, L Magalhães, L Freitas, P Rocha - International Journal of …, 2022 - Elsevier
Success Management focuses on defining, leveraging, and securing the success of
endeavors at maximum levels by gaining a comprehensive awareness of what is valued by …

Accountable algorithms? The ethical implications of data-driven business models

CF Breidbach, P Maglio - Journal of Service Management, 2020 - emerald.com
Purpose The purpose of this study is to identify, analyze and explain the ethical implications
that can result from the datafication of service. Design/methodology/approach This study …