The delight design platform (DDP) is a vision of a new integrated design environment that
would enable design engineers to consistently design delightful products. Such delightful …

A user's experience of a product involves a set of state transitions. For example, the state of
a sensory modality may shift from vision to touch to perceive a quality of a product. Between …

A customer's satisfaction of a product depends on prior expectation as well as post
experience of the product. Environmental factors such as lighting conditions potentially …

The study proposes a methodology for extracting and applying expectation effect in
multisensory user–product interaction to balance the design attributes that satisfy must-be …

This paper presents PARTE, a prototype parallel file system with active/standby configured
metadata servers (MDSs). PARTE replicates and distributes a part of files' metadata to the …

A discrepancy between prior expectation and posterior experience evokes emotions, such
as surprise, satisfaction, and disappointment, affecting the perceived product and service …

Through a time-series of user experience (UX), multiple senses, such as vision, hearing, and
touch, interact with a product. Cross-modal studies have shown that multiple senses interact …

Design aesthetics are one of the most important factors affecting the attractiveness of
industrial products. Psychological theory suggests that a moderate level of novelty and …

Due to the spread of the Internet of Things (IoT), our living spaces contain various devices
that are connected to the network. Multiple controllers are necessary to operate these …

A consumer's emotional response to a product is influenced by cognitive processes, such as
memories associated with use of the product and expectations of its performance. Here, we …