Sentiment analysis in e-commerce platforms: A review of current techniques and future directions

H Huang, AA Zavareh, MB Mustafa - IEEE Access, 2023 - ieeexplore.ieee.org
Sentiment analysis (SA), also referred to as opinion mining, has become a widely used real-
world application of natural language processing in recent times. Its main goal is to identify …

Consumer QoE-aware cognitive semantic sentiment analysis via hybrid large models

H Xu, Z Guo, A Saad, A Tolba… - IEEE Consumer …, 2024 - ieeexplore.ieee.org
Nowadays, the importance of Quality of Experience (QoE) has gained increasing attention
from online consumers. For service providers, developing effective sentiment analysis …

[HTML][HTML] Conbert-rl: A policy-driven deep reinforcement learning based approach for detecting homophobia and transphobia in low-resource languages

VS Raj, CN Subalalitha, L Sambath, F Glavin… - Natural Language …, 2024 - Elsevier
In this work, we present a novel framework for discriminatory comment classification in
targeted low-resource languages thereby enabling identification of discriminatory comments …

Modelling customer requirement for mobile games based on online reviews using BW-CNN and S-Kano models

Y Liu, TH You, J Zou, BB Cao - Expert Systems with Applications, 2024 - Elsevier
In the mobile game industry, modelling customer requirements (CRs) is becoming
indispensable for developers before improving games. Online reviews, as a common way of …

An efficient multimodal sentiment analysis in social media using hybrid optimal multi-scale residual attention network

B Subbaiah, K Murugesan, P Saravanan… - Artificial Intelligence …, 2024 - Springer
Sentiment analysis is a key component of many social media analysis projects. Additionally,
prior research has concentrated on a single modality in particular, such as text descriptions …

An Automatic Sentiment Analysis Method for Short Texts Based on Transformer-BERT Hybrid Model

H Xiao, L Luo - IEEE Access, 2024 - ieeexplore.ieee.org
Sentiment analysis towards short texts is always facing challenges, because short texts only
contain limited semantic characteristics. As a result, this paper constructs a specific large …

Optimizing ESG reporting: Innovating with E-BERT models in nature language processing

M Zhang, Q Shen, Z Zhao, S Wang… - Expert Systems with …, 2025 - Elsevier
Abstract Developing a quantitative Environmental, Social, and Governance (ESG) rating tool
using technology to reduce manpower requirements and ensure the objectivity and …

A Survey on State-of-the-art Deep Learning Applications and Challenges

MHM Noor, AO Ige - arXiv preprint arXiv:2403.17561, 2024 - arxiv.org
Deep learning, a branch of artificial intelligence, is a data-driven method that uses multiple
layers of interconnected units (neurons) to learn intricate patterns and representations …

Fake news detection in Dravidian languages using multiscale residual CNN_BiLSTM hybrid model

E Raja, B Soni, SK Borgohain - Expert Systems with Applications, 2024 - Elsevier
Fake news detection is the process of identifying news that contain purposeful
misinformation disseminated through traditional news sources or social media platforms …

Enhancing Freelancer Project Matching with a BERT-Powered Deep Learning Indonesian Chatbot

A Aziz, MA Khadija, W Nurharjadmo… - … , Informatics and its …, 2024 - ieeexplore.ieee.org
The rapid expansion of the freelancing sector has underscored the necessity for more
efficient project matching systems. Traditional methods, which largely depend on keyword …