In this paper, we propose a conceptual framework composed of a number of e-government,
implementation and evaluation-oriented variables, with which we jointly analyze chatbots …

The conversational nature of chatbots poses challenges to designers since their
development is different from other software and requires investigating new practices in the …

In this paper, we propose a conceptual framework composed of a number of e-government,
implementation and evaluation-oriented variables, with which we jointly analyze chatbots …

Managing and evolving a chatbot's content is a laborious process and there is still a lack of
standardization. In this context of standardization, the absence of a management process …

Chatbots are conversational interfaces that enable human-like dialogue and can be
designed in a textual chat format or a graphical interface with voice and embedding options …

Milhões de pessoas são vítimas de acidentes de trânsito no mundo a cada ano. A grande
maioria desses acidentes é causada essencialmente por falhas humanas, as quais …

RESUMO A fim de apoiar o processo de Educação a Distância (EAD), a criação dos
Ambientes Virtuais de Aprendizagem (AVA) proporcionou várias possibilidades de …

A common problem in distance learning is the excessive demand placed on teachers and
tutors by institutions, especially by students. Since students can study at different times, they …

Managing and evolving a chatbot's content is a laborious process and there is still a lack of
standardization. In this context of standardization, the absence of a management process …