Crisis management practices and strategic responses through customer loyalty and price strategy in hard times: Evidence from fine-dining restaurants

F Semerciöz, Ç Pehlivan, A Sözüer, A Mert - Procedia-Social and …, 2015 - Elsevier
Management practices, strategic responses and strategies is an important part of strategy
research. However, little is known about the linkage of those themes in general, restaurant …

Challenges and strategies related to serving customers with food allergies in private clubs in the US

H Wen - British Food Journal, 2025 - emerald.com
Purpose The purpose of this study was to explore the current issues and challenges related
to serving customers with food allergies in club foodservice operations …

The long road to adaptation: Micro and small hospitality firms after the GFC

N Sakellarios, AD Alonso, SK Kok, S O'Brien… - International Journal of …, 2022 - Elsevier
This study examines the journey of micro and small firm owners/managers of hospitality
firms through the global financial crisis. This journey includes measures of firm success and …

An empirical framework of financial characteristics and outperformance in troubled economic times: Evidence from the restaurant industry

N Hua, Q Xiao, E Yost - International Journal of Contemporary …, 2013 - emerald.com
Purpose–The purpose of this paper is to explore the financial characteristics associated with
outperformance of US public restaurant firms in challenging economic times and the …

Membership-based consumer switching intentions and benefit exchange theory

YF Chuang, YF Tai - International Journal of Contemporary …, 2016 - emerald.com
Purpose This research aims to predict private club members' intentions to switch service
providers based on the benefit exchange theory through a structural model with a second …

Managing customer retention in private clubs using churn analysis: Some empirical findings

TA Maier, S Prusty - Journal of Hospitality Marketing & …, 2016 - Taylor & Francis
Successful private club management requires multiple leadership skill sets and managerial
capabilities including but not limited to; relational marketing efforts, quality service delivery …

An empirical investigation into convention hotel demand and ADR trending

TA Maier, M Johanson - Journal of Convention & Event Tourism, 2013 - Taylor & Francis
Through this empirically based convention hotel–convention bureau study the authors
analyze revenue demand, room rate, and convention bookings among convention hotels in …

Įmonių socialinė atsakomybė kaip konkurencingumo veiksnys ekonomikos nuosmukio laikotarpiu

R Kontautienė - 2016 - epubl.ktu.edu
Abstract [eng] In the thesis it has been analysed aspects of evaluation of corporate social
responsibility (CSR) as a competitiveness factor. The model for the evaluation of CSR as a …

A review of the club management literature: 2005–2014

CW Barrows, K Early, C Meyer… - Journal of Hospitality …, 2017 - Taylor & Francis
Club management continues to be an underresearched area of hospitality management.
However, in this third review of the literature conducted since 1993, the number of published …

[PDF][PDF] Sakellarios, N, Alonso, AD, Kok, SK, O'Brien, S, Fillis, IR and Vu, OTK The long road to adaptation: Micro and small hospitality firms after the GFC http …

N Sakellarios - researchonline.ljmu.ac.uk
This study examines the journey of micro and small firm owners/managers of hospitality
firms through the global financial crisis. This journey includes measures of firm success and …