Showrooming: a retrospective and prospective review using the SPAR-4-SLR methodological framework

N Sharma, A Sharma, N Dutta, P Priya - International Journal of Retail …, 2023 - emerald.com
Purpose This article undertakes a literature review on showrooming, offering an exhaustive
overview of research publications and future research objectives that will contribute to …

Competitive sustainable processes and pricing decisions in omnichannel closed-up supply chains under different channel power structures

SK Jena, P Meena - Journal of Retailing and Consumer Services, 2022 - Elsevier
In recent years, omnichannel retailing and remanufacturing issues have rapidly emerged in
the closed-loop supply chain (CLSC). The omnichannel is a combination of online and in …

“Ship-from-store” strategy in platform retailing

Y He, Q Xu, Z Shao - Transportation Research Part E: Logistics and …, 2021 - Elsevier
In the omnichannel retailing context, some online-first retailers open the offline channel to
implement cross-channel operational strategies to improve the consumer's experience. This …

Shopping in the omnichannel supply chain under price competition and product return

SK Jena, P Meena - Journal of Retailing and Consumer Services, 2022 - Elsevier
In recent years, omnichannel retailing has created value for prospective consumers. The rise
of omnichannel retailing has changed consumers' buying habits, and manufacturers are …

Integrated store service quality measurement scale in omni-channel retailing

M Zhang, Y Li, L Sun, FA Moustapha - International Journal of Retail …, 2022 - emerald.com
Purpose Brick-and-mortar store is an essential channel to deliver a seamless shopping
experience and meet customer's dynamic needs in omni-channel retailing. This paper aims …

Reveal or hide? Impact of demonstration on pricing decisions considering showrooming behavior

Y Li, B Li, W Zheng, X Chen - Omega, 2021 - Elsevier
Unlike online stores, offline stores can provide product demonstration services, such as
product display, product fit, and other kinds of in-store solutions, to help consumers …

Supply chain channel strategies for online retailers: whether to introduce web showrooms?

Y Sun, Z Wang, X Han - Transportation Research Part E: Logistics and …, 2020 - Elsevier
Online retailers are increasingly adopting the web showroom service to attract consumers to
buy products online. However, this service may facilitate consumer webrooming behavior …

Omni-channel integration: the matter of information and digital technology

S Saghiri, V Mirzabeiki - International journal of operations & …, 2021 - emerald.com
Purpose This paper aims to explore how omni-channel data flows should be integrated by
specifying what data, omni-channel agents and information and digital technologies (IDTs) …

Digital showroom strategies for dual-channel supply chains in the presence of consumer webrooming behavior

Y Sun, Z Wang, S Yan, X Han - Annals of Operations Research, 2023 - Springer
Online sellers are increasingly adopting the digital showroom service to reduce consumer
valuation uncertainty and boost sales. However, such service also facilitates consumer …

Information provision under showrooming and webrooming

Y Zhong, W Shen, O Ceryan - Omega, 2023 - Elsevier
Deviations between consumers' information gathering and purchase channels may lead to
showrooming and webrooming, where the former refers to obtaining product information in a …