What facilitates and constrains value co-creation in online communities: A sociomateriality perspective

D Priharsari, B Abedin - Information & Management, 2021 - Elsevier
We investigated factors that facilitate and constrain value co-creation in organization-
sponsored online communities. We drew on sociomateriality and analyzed 28,000 online …

The impact of linguistic complexity on leadership in online Q&A communities: Comparing knowledge shaping and knowledge adding

X Lu, J Jiang, M Head, J Yang - Information & Management, 2022 - Elsevier
Understanding how to enhance online leadership in online Q&A communities is important
because an online leader plays a role model or knowledge coordinator who can strengthen …