[Modified excerpt] Systems theory is an interdisciplinary theory about every system in nature,
in society and in many scientific domains as well as a framework with which we can …

Smart services serve customers and their individual, continuously changing needs;
information and communications technology enables such services. The interactions …

Smart city services, smart applications and smart devices form an ecosystem of tools and
artifacts that challenge, and times even disrupt, conventions, norms, and rites of behavior …

Technological advances have made possible industrial and commercial applications of
artificial intelligence, virtual reality and highly integrated manufacturing systems. It has also …

This positioning paper is informed by our judgment that the mainstream research on
business marketing and marketing in general is losing its relevance and vigor because it …

Increasing global competition on product quality and production costs, and the need for
flexibility in production petition for transformed production processes which enable high …

Storytelling about places is recognized as a tool to enhance the reputation of regions as they
compete for tourism and economic development spending in the digital age. Through digital …

Recent years have seen the emergence of physical products that are digitally networked
with other products and with information systems to enable complex business scenarios in …

This article explores a service-dominant (SD) logic, service-ecosystems approach to
studying value cocreation and the (re) formation of service systems. We outline the central …

Purpose This paper aims to investigate the potential of knowledge management (KM) as a
discipline in helping understand and manage social and economic complexity. The paper …