Exploring the role of personality, trust, and privacy in customer experience performance during voice shopping: Evidence from SEM and fuzzy set qualitative …

RE Bawack, SF Wamba, KDA Carillo - International Journal of Information …, 2021 - Elsevier
Voice shopping is becoming increasingly popular among consumers due to the ubiquitous
presence of artificial intelligence (AI)-based voice assistants in our daily lives. This study …

Privacy concerns about personalized advertising across multiple social media platforms in Japan: The relationship with information control and persuasion knowledge

M Morimoto - International Journal of Advertising, 2021 - Taylor & Francis
This study examines the relationship between persuasion knowledge and personalized
advertising-related outcomes, such as ad avoidance and attitudes toward personalized …

Linked by age: a study on social media privacy concerns among younger and older adults

D Goyeneche, S Singaraju, L Arango - Industrial Management & Data …, 2024 - emerald.com
Purpose This paper explores the similarities and differences in privacy attitudes, trust and
risk beliefs between younger and older adults on social networking sites. The objective of …

Going too far? How consumers respond to personalized advertising from different sources

F De Keyzer, G Van Noort… - Journal of electronic …, 2022 - repository.uantwerpen.be
This paper examines the extent to which the level of personalization in advertisements on
social networking sites from four online sources affects source attitudes. Based on the …

Facebook and Consumer Research: A Review, AI‐Driven Thematic Visualisation, and Research Agenda

M Zaveri, V Wilk - International Journal of Consumer Studies, 2024 - Wiley Online Library
This paper explores the evolution of academic consumer research on Facebook by
consolidating the existing body of literature. The study consists of 336 papers on the topic of …

WhatsApp marketing: a study on WhatsApp brand communication and the role of trust in self-disclosure

B Zarouali, A Brosius, N Helberger… - International Journal of …, 2021 - ijoc.org
Recently, WhatsApp allowed commercial brands to initiate private chat conversations with
users through their direct messaging platform. With more than 1 billion users, it is important …

How does social media marketing enhance brand loyalty? Identifying mediators relevant to the cinema context

WF Yee, SI Ng, K Seng, XJ Lim… - Journal of Marketing …, 2021 - Springer
Social media has created a new norm for organizations to engage with their consumers and
expand their businesses. In view of this, brand loyalty as an outcome of social media …

Determining perceptions, attitudes and behaviour towards social network site advertising in a three-country context

M Wiese, HS Akareem - Journal of Marketing Management, 2020 - Taylor & Francis
Regardless of the growth in social media and social network advertising (SNA), little
theoretical and empirical knowledge exists on the differences between countries, and the …

Beyond concern: socio-demographic and attitudinal influences on privacy and disclosure choices

L Pomfret, J Previte, L Coote - Journal of Marketing Management, 2020 - Taylor & Francis
The co-option of consumers as unwilling agents in their own surveillance has enabled
significant abuses of consumer privacy. Previous studies have largely used privacy concern …

An investigation of a dynamic model of privacy trade-off in use of mobile social network applications: a longitudinal perspective

M Koohikamali, AM French, DJ Kim - Decision Support Systems, 2019 - Elsevier
This study examines the dynamic relationship between perceived privacy concerns and use
behaviors of a new social networking application (SNA) over time. By integrating the theory …