Artificial intelligence in healthcare: the value co-creation process and influence of other digital health transformations

EL Swan, JW Peltier, AJ Dahl - Journal of Research in Interactive …, 2024 - emerald.com
Purpose Digital transformations are altering service models and care delivery methods in
healthcare. Artificial Intelligence (AI) represents the next wave of transformation in …

[HTML][HTML] Measurement invariance testing in partial least squares structural equation modeling

BD Liengaard - Journal of Business Research, 2024 - Elsevier
When using structural equation modeling, comparison across time or groups can be
misleading if measures are not invariant. Partial least squares structural equation modeling …

Consumer adoption of digital health services: A systematic literature review and research agenda

A Goel, A Singh, U Taneja, S Jain - International Journal of …, 2024 - Wiley Online Library
Digital health services (DHSs) have revolutionized the healthcare sector to provide quality
care facilities that are affordable, efficient, and universally accessible. By making patients the …

Understanding the complexities of omnichannel retailing through a service-dominant logic framework: Exploring the role of digitalization in the retail ecosystem

S Gibson, AJ Dahl, MK Hsu… - The International Review of …, 2024 - Taylor & Francis
Retailing's digital transformation continues to exert pressure on marketers to effectively
design and manage consumers' shopping experiences. A multi-method research approach …

How can we improve buyer experiences for the operations of e-grocery platforms? Towards a unified framework for digital service operations

B Basu, D Chakraborty, AK Kar - International Journal of Production …, 2024 - Elsevier
Electronic grocery (e-grocery) retailing has increasingly gained prominence all over the
world, with India being no exception. However, the Indian e-grocery industry still has room to …

Tourism digital transformation and future supply chain competition: an integrated perspective on real options theory and digital competencies

ECS Ku - Journal of Tourism Futures, 2024 - emerald.com
Purpose This study analyzes how digital technologies collaboration, and technological
capabilities affect tourism products' advantage and supply chain resilience via virtual …

Filling in the gaps: a service ecosystem perspective on purchase groups as interstitial markets

A Gupta, S Roy, R Kamath - Journal of Services Marketing, 2024 - emerald.com
Purpose Given the continuing need to study service marketing adaptations that emerged in
the wake of Covid-19, this paper aims to look at the formation and evolution of purchase …

Analysis of consumer satisfaction with digital marketing and service quality

DJ Suyaman, C Cunayah, W Widiarti… - JPPI (Jurnal Penelitian …, 2024 - jurnal.iicet.org
The phenomenon of technological development is growing rapidly based on digital
information system technology in Indonesia today. Some financial products and exchange …

[引用][C] Digital marketing innovation and industrial marketing: evidence from restaurants' service robots

ECS Ku - Asia Pacific Journal of Marketing and Logistics, 2024 - emerald.com
Purpose This study aims to explore how perceived anthropomorphism, perceived warmth,
and customer–artificial intelligence (AI) assisted exchange (CAIX) of service robots affect …