The capabilities of Artificial Intelligence (AI) evolve rapidly and affect almost all sectors of
society. AI has been increasingly integrated into criminal and harmful activities, expanding …

Classification is an essential approach in business model research. Empirical
classifications, termed taxonomies, are widespread in and beyond Information Systems (IS) …

The banking sector has been subject to fundamental changes as digitalization is enabling
novel technology-driven banking services and is creating new customer demands. While …

A fundamental problem in many disciplines is the classification of objects in a domain of
interest into a taxonomy. Developing a taxonomy, however, is a complex process that has …

Universities and corporate training facilities have been investing in information technologies
to improve education and training at an increasing rate during the past decade. Many new …

Strategic alignment or “fit” is a notion that is deemed crucial in understanding how
organizations can translate their deployment of information technology (IT) into actual …

Based on the technology diffusion theory and the technology–organization–environment
(TOE) framework, this study develops a research model to study the determinants of e …

Several prior articles have emphasized the importance of alignment between business and
information system (IS) strategies, and between business and IS structures. Seeking to …

New service development (NSD) has emerged as an important area of research in service
operations management. However, NSD empirical investigations have been hindered by the …

This paper defines and operationalizes eight ERP competence constructs. We define ERP
competence as a portfolio of managerial, technical and organizational skills and expertise …