Purpose Based on social exchange theory, the study examines the influence of
informational and relational internal communication on cognitive and affective responses …

Purpose The aim of this paper is to contribute with increased knowledge of the complex role
of internal communication during a crisis like the COVID-19 pandemic. More specifically, the …

Strategic communication comprises different forms of goal-oriented communication inside
and between organizations, their stakeholders and the society. Strategic communication is …

This study examined the effect of information and communication technology (ICT) use on
working-from-home employees' internal communication satisfaction and engagement level …

This special issue on internal communication during the COVID-19 pandemic invited
contributions from scholars of internal communication management, public relations …

Given the special relationship with employees, organizations should pay great attention to
internal communication during crises. Drawing from the Contingency Theory of Conflict …

Our research documents the experiences of business crisis management in wartime
Ukraine. The goal of the paper is to contribute to our understanding of business crisis …

Purpose Internal crisis communication (ICC) has become a burgeoning area of research in
crisis communication. However, the importance of ICC as a tool to enhance employee …

This study examines the implications of categorizing workers into essential and non-
essential groups due to disruptions in work associated with—and the quality of …

The COVID-19 pandemic, a global public health crisis, has pushed the function of internal
communication to the forefront of organizations (Grates, 2020). The value of internal …