Revisiting the social commerce paradigm: The social commerce (SC) framework and a research agenda

LY Leong, TS Hew, KB Ooi, N Hajli, GWH Tan - Internet Research, 2024 - emerald.com
Purpose Social commerce (SC) is a new genre in electronic commerce (e-commerce) that
has great potential. This study proposes a new research framework to address deficiencies …

How to generate loyalty in mobile payment services? An integrative dual SEM-ANN analysis

TQ Dang, GWH Tan, ECX Aw, KB Ooi… - International Journal of …, 2023 - emerald.com
Purpose The surging entrance of new mobile payment merchants into the growing market
has prompted the need for an in-depth understanding of loyalty formation to retain …

Analysis of customers' satisfaction with baby products: The moderating role of brand image

M Nilashi, RA Abumalloh, S Samad, M Alrizq… - Journal of Retailing and …, 2023 - Elsevier
The previous experience of customers is assessed by textual reviews and ratings to reflect
their levels of satisfaction with the service or product. Online reviews and ratings have …

A relook at the mobile advertising landscape: What are the new consumer expectations in the retailing industry?

BI Adeline, HNN Kay, GWH Tan, PS Lo, LY Chaw… - Telematics and …, 2023 - Elsevier
Following the rapid proliferation of mobile devices and the phenomenal advancements in
mobile commerce, mobile advertising has since overtaken traditional advertising and seized …

How can big data and predictive analytics impact the performance and competitive advantage of the food waste and recycling industry?

M Nilashi, AM Baabdullah, RA Abumalloh… - Annals of Operations …, 2023 - Springer
Big data and predictive analytics (BDPA) techniques have been deployed in several areas
of research to enhance individuals' quality of living and business performance. The …

Do consumers' perceptions of algorithms and trusting beliefs in providers affect perceived structural assurances of AI-powered applications?

YP Yuan, L Liu, GWH Tan, KB Ooi - Telematics and Informatics, 2024 - Elsevier
This study aims to understand how perceptions of algorithms and trusting beliefs in service
providers facilitate consumers' perceived structural assurance of using commercial AI …

Big data analytics capability in building supply chain resilience: the moderating effect of innovation-focused complementary assets

VH Lee, PY Foo, TH Cham, TS Hew… - … Management & Data …, 2024 - emerald.com
Purpose This research investigates the mechanism by which big data capability enables
superior supply chain resilience (SCRe) by empirically examining the links among big data …

Shared moments, lasting impressions: Experience co-creation via travel livestreaming

PS Lo, GWH Tan, ECX Aw, KB Ooi - Journal of Hospitality and Tourism …, 2024 - Elsevier
Centring on real-time interactivity and participatory features, this study explores the influence
of travel livestreams on destination marketing. It investigates how the co-creation of …

Mobile Payment Adoption in Vietnam: A Two-Staged SEM-ANN Approach

LT Nguyen, TTC Phan, DVT Dang, TTT Tran - Current and Future Trends …, 2023 - Springer
By extending the newly proposed mobile application adoption paradigm to include prospect
theory and flow theory and to make the behavioral purpose clearer, this study examines the …

The interplay effects of digital technologies, green integration, and green innovation on food supply chain sustainable performance: An organizational information …

S Yadav, A Samadhiya, A Kumar, S Luthra, V Kumar… - Technology in …, 2024 - Elsevier
Green integration (GIT) and green innovation (GIO) in food supply chains (FSCs) have the
potential to attain sustainability with the facilitation of digital technologies (DTs) …