Artificial intelligence (AI) has profoundly changed and will continue to change our lives. AI is
being applied in more and more fields and scenarios such as autonomous driving, medical …

After Deep Learning (DL) regained popularity recently, the Artificial Intelligence (AI) or
Machine Learning (ML) field is undergoing rapid growth concerning research and real-world …

Consumers sometimes describe their experience of interacting with artificial intelligence‐
based human‐like chatbots as creepy. This study investigates the antecedents of creepiness …

The potential privacy issues associated with artificial intelligence (AI) in service delivery
require careful attention but remain understudied. Through the lens of the watching-eye …

As devices with always-on microphones located in people's homes, smart speakers have
significant privacy implications. We surveyed smart speaker owners about their beliefs …

AI-based systems, and especially voice-based AI systems, are gaining popularity and set
novel requirements for end users. Research has provided first approaches postulating and …

Purpose The deployment of artificial intelligence (AI) technologies in travel and tourism has
received much attention in the wake of the pandemic. While societal adoption of AI has …

Over the last few years, smart speakers such as Amazon Echo and Google Home have
become increasingly present within British households. Yet, privacy remains a prominent …

Trust is considered a prerequisite for consumer interaction with smart voice-interaction
technologies such as smart speakers, although how exactly this develops remains unclear …

With the rapid adoption of smart speakers in people's homes, there is a corresponding
increase in users' privacy and security concerns. In contrast to previous studies of users' …