Explainable artificial intelligence in information systems: A review of the status quo and future research directions

J Brasse, HR Broder, M Förster, M Klier, I Sigler - Electronic Markets, 2023 - Springer
The quest to open black box artificial intelligence (AI) systems evolved into an emerging
phenomenon of global interest for academia, business, and society and brought about the …

Explainable artificial intelligence (XAI) in finance: a systematic literature review

J Černevičienė, A Kabašinskas - Artificial Intelligence Review, 2024 - Springer
As the range of decisions made by Artificial Intelligence (AI) expands, the need for
Explainable AI (XAI) becomes increasingly critical. The reasoning behind the specific …

Which product description phrases affect sales forecasting? An explainable AI framework by integrating WaveNet neural network models with multiple regression

S Chen, S Ke, S Han, S Gupta, U Sivarajah - Decision Support Systems, 2024 - Elsevier
The rapid rise of many e-commerce platforms for individual consumers has generated a
large amount of text-based data, and thus researchers have begun to experiment with text …

[HTML][HTML] Responsible metaverse: Ethical metaverse principles for guiding decision-making and maintaining complex relationships for businesses in 3D virtual spaces

RK Behera, M Janssen, NP Rana, PK Bala… - Decision Support …, 2024 - Elsevier
A metaverse is a three-dimensional virtual space (3D VS) where businesses and individuals
worldwide can engage, interact, communicate, transact, and exchange information in real …

Incorporating FAT and privacy aware AI modeling approaches into business decision making frameworks

D Zhdanov, S Bhattacharjee, MA Bragin - Decision Support Systems, 2022 - Elsevier
We present a formal approach to build and evaluate AI systems that include principles of
Fairness, Accountability and Transparency (FAT), which are extremely important in various …

A methodological and theoretical framework for implementing explainable artificial intelligence (XAI) in business applications

D Tchuente, J Lonlac, B Kamsu-Foguem - Computers in Industry, 2024 - Elsevier
Artificial Intelligence (AI) is becoming fundamental in almost all activity sectors in our society.
However, most of the modern AI techniques (eg, Machine Learning–ML) have a black box …

[HTML][HTML] Leveraging explainable AI for informed building retrofit decisions: Insights from a survey

D Leuthe, J Mirlach, S Wenninger, C Wiethe - Energy and buildings, 2024 - Elsevier
Accurate predictions of building energy consumption are essential for reducing the energy
performance gap. While data-driven energy quantification methods based on machine …

Risk assessment of customer churn in telco using FCLCNN-LSTM model

C Wang, C Rao, F Hu, X Xiao, M Goh - Expert Systems with Applications, 2024 - Elsevier
Telco players are constantly evaluating their loss in customer revenue or customer churn,
especially on the prevention, control, and risk assessment of churn. In this paper, a domain …

New forest fire assessment model based on artificial neural network and analytic hierarchy process or fuzzy-analytic hierarchy process methodology for fire …

M Tahri, S Badr, Z Mohammadi, J Kašpar… - … Applications of Artificial …, 2024 - Elsevier
Forest fires significantly disrupt global ecosystems. Many forecasting techniques predict fire
activity and allocate prevention resources, but various factors are missing from the …

A collaborative decision support system for multi-criteria automatic clustering

M Jabbari, S Sheikh, M Rabiee, A Oztekin - Decision Support Systems, 2022 - Elsevier
Automatic clustering is a challenging problem, especially when the decision-maker has little
or no information about the nature of the dataset and the criteria of interest. There is a lack of …