Higher educational institutions are engaged in the provision of services and thus require
better focus on satisfying the needs and anticipation of their participating consumers …

Higher education institutions are investing increasing resources in order to achieve
favourable perceptions among their stakeholders. However, image and reputation …

Creating the conditions that foster student engagement, success and retention remains a
perennial issue within the higher education sector. Traditionally satisfaction has been …

In this study, the relationships between the leadership styles of school principals, school
culture, and organizational image are examined according to the teachers' perceptions. The …

Students' satisfaction can be defined as a short-term attitude resulting from an evaluation of
students' educational experience, services and facilities. Earlier it was measured by …

Does higher education service quality effect student satisfaction, image and loyalty? A study of
international students in Malaysian public universities | Emerald Insight Books and journals …

Purpose Given the competitive landscape in the higher education setting, it is important that
universities adopt strategies that create competitive advantage for them. Universities must …

In today's competitive environment, higher education needs to find an effective way to
convey its brand to prospective students. Given that the “digital native”(Gen Z) is becoming …

This paper examines the effect of brand attachment and its antecedents on commitment,
satisfaction, trust, and brand equity in the context of higher education institutions. The …

Purpose–The purpose of this paper is to analyse the influence of image on student
satisfaction and loyalty. Design/methodology/approach–In order to accomplish the …