This paper discusses interactions between various types of technology and tourism,
illustrating these with examples from the industry in several countries including the USA and …

Information technology has the potential to provide easier access to penetrate new and/or
existing markets, to provide cost-effectiveness, and to present goods and services more ef …

This study explores the effectiveness of a Foodservice Instructional Simulation Technique
(FIST) to educate foodservice managers in the dynamics of a foodservice operation. A FIST …

Training methods and tools used to enhance or communicate training subject matter can
greatly affect the effectiveness of training programs. Those methods and tools that are …

This article is the second of two papers that focus on instructional systems and educational
technology assessment in the hospitality industry. Similar to the first paper, the purpose of …

This article investigates the prospects for improvements in management effectiveness given
the rapidly changing developments in new information technolo gies. One of the principal …

The use of practical teaching restaurants as experiential learningresources is widely
practised in UK institutions offering hospitalitymanagement programmes at undergraduate …

This article presents an explanation of multimedia and how one example of a multimedia
tool, interactive video (IV), has been used as a training, marketing, and informational device …

With the emphasis on self-directed learning (SDL) and learner-controlled instruction (LCI)
the author looks into the mechanism that has made several business and industrial sectors …

Abstract The Sheraton Walker Hill Hotel and Towers, Seoul, started to reengineer their
telephone operations, reservations, and sales and marketing activities into what is known as …