Remote access to library resources has liberated students and faculty from the brick and
mortar library, giving rise to an intense “whither the library” debate. A necessary corollary to …

David W. Lewis, Jerry D, Campbell, Gabriela Sonntag, and Felicia Palsson have all
advocated for the elimination of the reference desk. 4 Steven Bell has been an active voice …

Purpose–Many academic libraries are trying a variety of innovative services to meet net
generation users “on their own turf” and “on their own terms”. This paper aims to address the …

Purpose–This article aims to describe how a college library critically examined its
maintenance of a traditional reference desk for in‐person services and changed its service …

Because of the proliferation of remote resources that allow users to complete research
without visiting a library in person, many academic librarians have responded with outreach …

Purpose–The purpose of this paper is to explore how library reference departments and
writing centers have extended their services to reach audiences beyond their respective …

Abstract The School of Public Health at Saint Louis University is located at a greater
distance from the library than other programs on the main medical center campus. Physical …

The purpose of this paper is to present a case study which describes reference and
instruction outreach programs promoted by the University of Texas at San Antonio (UTSA) …

In today's digital and distributed information environment, engaging with users is imperative
for the success of liaison librarianship in the academy's learning and research environment …

Purpose–This paper seeks to report on the successful collaboration in an academic learning
commons environment, established collaboratively between the University of Guelph and …