The intensification of industrial activity within an unsustainable development paradigm
caused an alarming environmental crisis intertwined with societal problems on a global …

This paper sets out to contribute to a critical theory debate through the presentation and use
of a framework for the categorisation of literature linked to Product Service System (PSS) …

Although new service development (NSD) studies have contributed to developing
systematic approaches to service innovation, their product-oriented and provider-centric …

As technology innovation rapidly changes service experiences, service designers need to
leverage technology and orchestrate complex service systems to create innovative services …

Commentators suggest that to survive in developed economies manufacturing firms have to
move up the value chain, innovating and creating ever more sophisticated products and …

Smart Product-Service Systems (Smart PSSs) integrate smart products and e-services into
single solutions. Smart products make use of information and communication technology …

The design and development of a Product–Service System (PSS) raises new issues since
the service component introduces further requirements than traditional product engineering …

This paper considers different ways of approaching service design, exploring what
professional designers who say they design services are doing. First it reviews literature in …

In Design for Services, Anna Meroni and Daniela Sangiorgi articulate what Design is doing
and can do for services, and how this connects to existing fields of knowledge and practice …

Product–service systems (PSS), motivated to fulfil customers' needs, are seen as good
strategies to face today's competitive business environment. The field of PSS research is …