Over the past two decades, there has been increasing focus on the topic of innovation in
tourism. This article reviews the research contributions. Various categories of innovation …

Abstract The emergence of User-Generated-Content (UGC) is challenging the equilibrium of
reputation management practices prompting widespread change and organizational …

Social media are gaining prominence as an element of destination marketing organisation
(DMO) marketing strategy at a time when public sector cuts in their funding are requiring …

This study analyzes, in a generational context, the influence of young consumers' external
and internal variables on their e-loyalty to tourism sites. Using a large sample and …

This work explores how Italian regional Destination Management Organisations (DMOs)
strategically employ Facebook to promote and market their destinations, and improves on …

The overall purpose of this study is to explore the relationship between emotion tendency
and e-WOM publishing during four phases of tourists' travel experience, from the …

Tourism development perspectives and land use planning often intersect in sustainable
tourism management. However, the promised (advertised) sustainability and concrete …

This paper explores how the national tourism organizations (NTOs) of the top 10 most-
visited countries by international tourists strategically employ Facebook to promote and …

Web 2.0 and online social networking websites heavily affect today most of the online
activities and their effect on tourism is obviously rather important. This paper aims at …

Purpose–The paper aims to report on an exploratory study into how small businesses use
Web 2.0 information and communication technologies (ICT) to work collaboratively with …