Generative AI may significantly disrupt the teaching and practice of business
communication. This study of 343 communication instructors revealed a collective view that …

Many experts project generative AI will impact the types of competencies that are valued
among working professionals. This is the first known academic study to explore the views of …

The rapid development and widespread adoption of artificial intelligence (AI) systems like
ChatGPT in the workplace underscores the need for a comprehensive understanding of their …

The purpose of this research was to identify the comfort levels of professionals with AI in
various humanlike roles. A survey of 787 full-time working adults showed that more active AI …

Within a year of its launch, ChatGPT has seen a surge in popularity. While many are drawn
to its effectiveness and user-friendly interface, ChatGPT also introduces moral concerns …

Technical advances in and social responses to artificial intelligence (AI) have moved quickly
over the past two years. The rapid popularization of AI tools such as ChatGPT and …

This study captured the perspectives of 887 working adults to explore views of
professionalism, authenticity, and effectiveness of AI-generated messages. With a 3 …

In this discussion, we consider how the use of scenario-based assessment (SBA) can
provide students with a way of developing the digital communication skills that business …

Smart (AI-based) meeting tools are increasingly available for professionals to use during
and after online meetings. The technological affordances of these tools hold promise for …

This article addresses the critical intersection of generative AI technology and Technical and
Professional Communication (TPC) practices, highlighting the urgent need for scholarly …