Computational politeness in natural language processing: A survey

P Priya, M Firdaus, A Ekbal - ACM Computing Surveys, 2024 - dl.acm.org
Computational approach to politeness is the task of automatically predicting and/or
generating politeness in text. This is a pivotal task for conversational analysis, given the …

[HTML][HTML] Empathic Conversational Agent Platform Designs and Their Evaluation in the Context of Mental Health: Systematic Review

R Sanjeewa, R Iyer, P Apputhurai… - JMIR Mental …, 2024 - mental.jmir.org
Background The demand for mental health (MH) services in the community continues to
exceed supply. At the same time, technological developments make the use of artificial …

Rethinking large language models in mental health applications

S Ji, T Zhang, K Yang, S Ananiadou… - arXiv preprint arXiv …, 2023 - arxiv.org
Large Language Models (LLMs) have become valuable assets in mental health, showing
promise in both classification tasks and counseling applications. This paper offers a …

HyCoRec: Hypergraph-Enhanced Multi-Preference Learning for Alleviating Matthew Effect in Conversational Recommendation

Y Zheng, R Xu, Z Chen, G Wang, M Qian… - Proceedings of the …, 2024 - aclanthology.org
The Matthew effect is a notorious issue in Recommender Systems (RSs), ie, the rich get
richer and the poor get poorer, wherein popular items are overexposed while less popular …

Knowledge planning in large language models for domain-aligned counseling summarization

A Srivastava, S Joshi, T Chakraborty… - arXiv preprint arXiv …, 2024 - arxiv.org
In mental health counseling, condensing dialogues into concise and relevant summaries
(aka counseling notes) holds pivotal significance. Large Language Models (LLMs) exhibit …

Benchmarking Cyber Harassment Dialogue Comprehension through Emotion-Informed Manifestations-Determinants Demarcation

S Ghosh, GV Singh, J Arora, A Ekbal - Proceedings of the AAAI …, 2024 - ojs.aaai.org
In the digital age, cybercrimes, particularly cyber harassment, have become pressing issues,
targeting vulnerable individuals like children, teenagers, and women. Understanding the …

Mitigating Matthew Effect: Multi-Hypergraph Boosted Multi-Interest Self-Supervised Learning for Conversational Recommendation

Y Zheng, R Xu, G Wang, L Lin… - Proceedings of the 2024 …, 2024 - aclanthology.org
The Matthew effect is a big challenge in Recommender Systems (RSs), where popular items
tend to receive increasing attention, while less popular ones are often overlooked …

FacetCRS: Multi-Faceted Preference Learning for Pricking Filter Bubbles in Conversational Recommender System

Y Zheng, Z Chen, J Qin, L Lin - Proceedings of the AAAI Conference on …, 2024 - ojs.aaai.org
The filter bubble is a notorious issue in Recommender Systems (RSs), which describes the
phenomenon whereby users are exposed to a limited and narrow range of information or …

CIRG-SL: Commonsense Inductive Relation Graph framework with Soft Labels for Empathetic Response Generation

Q Zhang, S Huang, X Bai, R Wang, Z Zhang - Knowledge-Based Systems, 2024 - Elsevier
Empathy, the ability to understand and respond to others' emotions, is critical in dialogue
systems, particularly for applications such as psychological counselling and casual …

On the Way to Gentle AI Counselor: Politeness Cause Elicitation and Intensity Tagging in Code-mixed Hinglish Conversations for Social Good

P Priya, G Singh, M Firdaus, J Agrawal… - Findings of the …, 2024 - aclanthology.org
Politeness is a multifaceted concept influenced by individual perceptions of what is
considered polite or impolite. With this objective, we introduce a novel task-Politeness …