Culture and behaviour in the English National Health Service: overview of lessons from a large multimethod study

M Dixon-Woods, R Baker, K Charles… - BMJ quality & …, 2014 - qualitysafety.bmj.com
Background Problems of quality and safety persist in health systems worldwide. We
conducted a large research programme to examine culture and behaviour in the English …

Illusions of team working in health care

MA West, J Lyubovnikova - Journal of health organization and …, 2013 - emerald.com
Purpose–The ubiquity and value of teams in healthcare are well acknowledged. However, in
practice, healthcare teams vary dramatically in their structures and effectiveness in ways that …

[图书][B] Employee engagement and NHS performance

M West, J Dawson - 2012 - a.storyblok.com
It has long been recognised that engagement of employees with their work and organisation
is a factor in their job performance, but the research evidence for this has been steadily …

[PDF][PDF] Caring to change

M West, R Eckert, B Collins, R Chowla - … in health care. London, UK: The …, 2017 - elft.nhs.uk
Only innovation can enable modern health care organisations and systems to meet the
radically changing needs and expectations of the communities they serve. While adequate …

Disengaging from engagement

J Purcell - Human resource management journal, 2014 - Wiley Online Library
Two basic approaches to engagement are contrasted. Work engagement relates to an
individual's psychological state of mind while at work. The problems with this and its limited …

A realist informed mixed-methods evaluation of Schwartz Center Rounds® in England

J Maben, C Taylor, J Dawson… - Health services …, 2018 - publications.aston.ac.uk
Background: Schwartz Center Rounds®(Rounds) were introduced into the UK in 2009 to
support health-care staff to deliver compassionate care, something the Francis report …

[PDF][PDF] How employee engagement matters for hospital performance

G Lowe - Healthcare quarterly, 2012 - academia.edu
Managers increasingly understand that employee engagement is a prerequisite for high
performance. This article examines how job, work environment, management and …

[HTML][HTML] The association between health care staff engagement and patient safety outcomes: a systematic review and meta-analysis

G Janes, T Mills, L Budworth, J Johnson… - Journal of patient …, 2021 - journals.lww.com
Objectives Despite decades of research, improving health care safety remains a global
priority. Individual studies have demonstrated links between staff engagement and care …

'Midwives Overboard!'Inside their hearts are breaking, their makeup may be flaking but their smile still stays on

S Pezaro, W Clyne, A Turner, EA Fulton, C Gerada - Women and Birth, 2016 - Elsevier
Problem Midwifery practice is emotional and, at times, traumatic work. Cumulative exposure
to this, in an unsupportive environment can result in the development of psychological and …

Identifying the context, mechanisms and outcomes underlying collective leadership in teams: building a realist programme theory

A De Brún, E McAuliffe - BMC Health Services Research, 2020 - Springer
Background There is accumulating evidence for the value of collective and shared
approaches to leadership. However, relatively little research has explored collective …