Abstract Conversational Agents (CAs) are widely spread in a variety of domains, such as
health and customer service. There is a recent trend of increasing publications and …

Recently, in the commercial and entertainment sectors, we have seen increasing interest in
incorporating chatbots into websites and apps, in order to assist customers and clients. In …

Abstract Integrating Artificial Intelligence (AI) technologies implied significant growth in
various domains. Furthermore, many companies integrate AI technologies into their products …

The COVID-19 pandemic led to all institutions of education having to transition to fully online
learning almost immediately. However, research showed that online learning still lacked …

Digital transformation is the process of consuming digital technologies that drives business
improvements and customer experience. Artificial intelligence plays a crucial role in …

Background: Most of the people are not medically qualified for studying or understanding the
extremity of their diseases or symptoms. This is the place where natural language …

Chatbots without artificial intelligence can play the role of practical and easy-to-implement
learning objects in e-learning environments, allowing a reduction in social or psychological …

The Bangla Informative Question Answering System (BIQAS) is a significant Machine
Learning (ML) technique that helps a user to trace relevant information by Bengali Natural …

Chatbots have represented a revolution in how companies relate internally to their
collaborators and externally to their customers. The impact they have had is directly related …

Nowadays, chatbots have become popular tools in such a way that they are used in different
sectors like commercial, elderly care, tourism, and education. The COVID-19 pandemic has …