In the current technological development Artificial Intelligence (AI) has received acceptance
level and seen drastic growth and applications in various domains. Financial Sector (FS) …

Higher educational systems are accountable for ensuring effective E-learning (EL)
environments for online learners. An effective learning environment engages learners in …

The purpose of this study is to determine the relationship of e-service quality (ESQ) and
ease of use (EOU) to electronic customer relationship management (E-CRM), which is …

This is the extended research work especially in the COVID: 19 pandemic presenting the
application of broad multidimensional reference model of Quality Matters for E-Learning …

Abstract Information Technologies has been playing a great role in keeping the objectives of
preserving the environment and one of the techniques is to apply Green computing. Climatic …

There are several decisions that consumers have to take throughout the day. These
decisions many be insignificant but these decisions can make marketers to be awaken …

The rapid rise of powerful social customers has drastically changed the ECRM background.
Social CRM (SCRM) emerged as an ECRM for companies to enable customer relationship …

In the current scenario, E-Learning (EL) has become important and required among
students and faculty members. This Higher education system has changed the traditional …

This is the extended research presenting how applications of E-Learning tools for aided in
meeting the students learning outcomes and how students with different understanding and …

In the current scenario, the entire Middle East is witnessing drastic digitalization, and
consumer behavior is also widely affected by the technological development. This has …