Whilst the rapid advancement of technology in the 21st century has facilitated the online
collection, storage, retrieval, manipulation, and transmission of individuals' personal …

This chapter reviews the theoretical and empirical literature on the concept of credibility and
its areas of application relevant to information science and technology, encompassing …

Online food delivery services are a growing sector of the hospitality industry. As such, it is
important to gain a better understanding of the factors that influence consumer attitudes and …

Consumers can conduct mobile commerce via their smartphones. They can search for
products and when ready, they pay and have the products delivered to their homes. By …

Artificial intelligence (AI) has dramatically changed the way organizations communicate,
understand, and interact with their potential consumers. In the context of this trend, the …

Despite mobile device usage being at an all-time high, their utilisation for mobile shopping
activities is inherently low. The study, first, identifies prominent areas of academic concern …

Customer sustainable consumption behaviors have attracted considerable attention
recently. However, existing studies have been focused on individual sustainable …

The purpose of this study is to analyze factors affecting on online shopping behavior of
consumers that might be one of the most important issues of e-commerce and marketing …

An electronic commerce marketing channel is fully mediated by information technology,
stripping away much of a product's physical informational cues, and creating information …

Purpose Since the outbreak of the COVID-19 pandemic, customers fear for their health when
interacting with service providers. To mitigate this fear service providers are using safety …