The need for organizations to safeguard and advance environmental sustainability has
recently become imperative due to mounting pressures from various stakeholder groups …

Purpose This research is the first to use bibliometric analysis to provide insight into the
landscape and forecast the future of customer experience research in the banking sector …

In information systems research, the advantages of Customer Experience (CX) and its
contribution to organizations are largely recognized. The CX analytics evaluate how …

Pet food subscription-based online services (SOS) fulfill the demand for pet food that fits
pets' characteristics and health necessities. The present research explores the antecedents …

This research aims to explore the relationship between customer satisfaction and various
extracted factors at dive resorts in the Red Sea, Egypt, utilizing a hybrid methodology of …

The poultry business is the largest private sector employer and contributes 25% to Nigeria's
agricultural gross domestic product. The process of capturing poultry business performance …

Metaverso irrumpe en los medios como un nuevo canal de marketing en septiembre de
2021, creando una explosión de reacciones a medida que las marcas se unen en la carrera …

Data science has established itself as a discipline of study in the new technological
paradigm of the 21st century. Customer data and metadata are not only unique opportunities …

Bancassurance has emerged as a potential source for the promotion of insurance products.
Bancassurance is a'win-win'strategy for all the stakeholders of banks and insurance …

This study aimed to determine the factors of customer experience that influence passenger
loyalty through the lens of passenger satisfaction. In addition, the moderating role of brand …