The impact of perceived CSR on corporate reputation and purchase intention

E Bianchi, JM Bruno… - European journal of …, 2019 - emerald.com
Purpose The purpose of this paper is to examine the influence of consumers' perceived
corporate social responsibility (CSR). The aim is to provide insight into the effect of …

CSR and customer loyalty: The roles of trust, customer identification with the company and satisfaction

P Martínez, IR Del Bosque - International journal of hospitality management, 2013 - Elsevier
Corporate social responsibility (CSR) has become a crucial construct in hospitality
companies. One of the main reasons is due to the idea that CSR influence consumer loyalty …

Brand authenticity leads to perceived value and brand trust

A Hernandez-Fernandez, MC Lewis - European Journal of …, 2019 - emerald.com
Purpose This paper investigates consumer perceptions of brand authenticity (BA), perceived
value (PV) and brand trust (BT) into the context of craft beer market. The purpose of this …

How social, environmental, and economic CSR affects consumer‐perceived value: Does perceived consumer effectiveness make a difference?

R Currás‐Pérez, C Dolz‐Dolz… - Corporate Social …, 2018 - Wiley Online Library
This study analyzes the influence of consumer‐perceived dimensions of corporate social
responsibility (CSR) from a sustainable development approach (ie economic, social, and …

The mediating effect of customer satisfaction in relationship with service quality, corporate social responsibility, perceived quality and brand loyalty

L Khawaja, A Ali, N Mostapha - Management Science Letters, 2021 - m.growingscience.com
This paper aims to examine empirically the mediation role of customer satisfaction between
service quality, customer perceived value, corporate social responsibility, and brand loyalty …

Corporate social responsibility during the COVID-19 pandemic: A sequential mediation analysis

MA Salam, S Bajaba - Social Responsibility Journal, 2022 - emerald.com
Purpose This paper aims to examine the influence of perceived corporate social
responsibility (CSR) on purchase intention in the short-term and corporate reputation in the …

[HTML][HTML] Emoción y razón: El efecto moderador del género en el comportamiento de compra online

N Peña-García, I Gil-Saura, A Rodríguez-Orejuela - Innovar, 2018 - scielo.org.co
A pesar de la evidencia existente en torno a las diferencias entre mujeres y hombres en los
procesos de toma de decisiones, así como en la adopción de la tecnología, la investigación …

Demystifying the influence of CSR perception on the purchase intention of Generation Z in fast food industry

A Jha, M Kapoor, K Kaul, K Srivastava - LBS Journal of management …, 2022 - emerald.com
Purpose Importance of corporate social responsibility (CSR) in marketing domain is
increasing immensely. The effect of CSR perception on the purchase intention differs on the …

Investigating loyalty through CSR: The mediating role of brand image and brand trust

EM Abd-El-Salam - Journal of Customer Behaviour, 2020 - ingentaconnect.com
The purpose of this study is to investigate the effect of corporate social responsibility (CSR)
activities on brand image, brand trust, brand loyalty, and purchase intention, based on …

[PDF][PDF] Impact of CSR on customer loyalty: putting customer trust, customer identification, customer satisfaction and customer commitment into equation-a study on the …

S Ashraf, R Ilyas, M Imtiaz, HM Tahir - International Journal of …, 2017 - researchgate.net
The main objective of an organization is to turning potential customers into loyal customers
as loyal customers gives competitive edge to the organization in the market. Thus, this study …