Power and consumer behavior: How power shapes who and what consumers value
The current paper reviews the concept of power and offers a new architecture for
understanding how power guides and shapes consumer behavior. Specifically, we propose …
understanding how power guides and shapes consumer behavior. Specifically, we propose …
The agentic–communal model of advantage and disadvantage: How inequality produces similarities in the psychology of power, social class, gender, and race
This integrative review presents the Agentic–Communal Model of Advantage and
Disadvantage to offer insight into the psychology of inequality. This model examines the …
Disadvantage to offer insight into the psychology of inequality. This model examines the …
The road to consumer forgiveness is paved with money or apology? The roles of empathy and power in service recovery
C Wei, MW Liu, HT Keh - Journal of Business Research, 2020 - Elsevier
Following service failure, there are two main forms of recovery—economic recovery and
emotional recovery. Nonetheless, prior research has not examined the differential effects of …
emotional recovery. Nonetheless, prior research has not examined the differential effects of …
Power: Past findings, present considerations, and future directions.
In this chapter, we provide a primer on the social psychological study of power and capture
emerging themes that we think are likely to develop into the next wave of research on power …
emerging themes that we think are likely to develop into the next wave of research on power …
Retracted: Super Size Me: Product Size as a Signal of Status
This research proposes that consumers' preference for supersized food and drinks may
have roots in the status-signaling value of larger options. An initial experiment found that …
have roots in the status-signaling value of larger options. An initial experiment found that …
Generous paupers and stingy princes: Power drives consumer spending on self versus others
This research examines how consumers' spending on themselves versus others can be
affected by temporary shifts in their states of power. Five experiments found that individuals …
affected by temporary shifts in their states of power. Five experiments found that individuals …
Nostalgia weakens the desire for money
JD Lasaleta, C Sedikides… - Journal of Consumer …, 2014 - academic.oup.com
Nostalgia has a strong presence in the marketing of goods and services. The current
research asked whether its effectiveness is driven by its weakening of the desire for money …
research asked whether its effectiveness is driven by its weakening of the desire for money …
Power and choice: Their dynamic interplay in quenching the thirst for personal control
Power and choice represent two fundamental forces that govern human behavior. Scholars
have largely treated power as an interpersonal construct involving control over other …
have largely treated power as an interpersonal construct involving control over other …
The role of power and incentives in inducing fake reviews in the tourism industry
As online reviews have become increasingly prevalent in recent years and their influence on
consumers' purchasing decisions has grown exponentially, some companies have begun to …
consumers' purchasing decisions has grown exponentially, some companies have begun to …
Stratification and segmentation: Social class in consumer behavior
Comparing working-class and middle-class consumers, Carey and Markus (2016, this issue)
highlight the ways that social class determines consumer behavior through a set of mutually …
highlight the ways that social class determines consumer behavior through a set of mutually …