The area of business process management (BPM) is a relatively new field and there is little
academic literature on the subject. This paper critically examines the literature to pinpoint …

Purpose–Business process management (BPM) is a management approach that developed
with a strong focus on the adoption of information technology (IT). However, there is a …

This paper presents a qualitative study of the integration of supply chain management and
business process management activities. It reviews published literature in both fields and a …

Purpose The authors observe that actionable guidelines are missing from many reference
works on business process management (BPM). Also, success factors are mostly not …

Examines the relationship between business process re‐engineering (BPR) and human
resource management. A number of propositions relating to aspects of human resource …

The use of BPM (Business Process Management) has matured over the years, reaching
high levels of acceptance and utilization. Despite this, there are still points that BPM does …

In the past few years, process orientation (PO) as an integral part of enterprise system (ES)
implementation has been the center of attention among practitioners and academics. The …

This paper aims to provide a review of information and communication technology (ICT)
models and frameworks in the implementation of one communication technique namely …

Purpose–To provide an organisation or supply chain with the means to analyse their current
business foundations prior to the adoption of a new technology for the assessment of …

Many organisations undertake business process re-engineering (BPR) projects in order to
improve efficiency and reduce costs. Although this approach can result in significant …