Chatbot design approaches for fashion E-commerce: an interdisciplinary review
Chatbots can bring innovation in online assistance and communication with customers. Due
to the growth of e-commerce, fashion brands have been adopting chatbots to provide …
to the growth of e-commerce, fashion brands have been adopting chatbots to provide …
Information overload: a concept analysis
Purpose With the shift to an information-based society and to the de-centralisation of
information, information overload has attracted a growing interest in the computer and …
information, information overload has attracted a growing interest in the computer and …
Information provision measures for voice agent product recommendations—The effect of process explanations and process visualizations on fairness perceptions
While voice agent product recommendations (VAPR) can be convenient for users, their
underlying artificial intelligence (AI) components are subject to recommendation engine …
underlying artificial intelligence (AI) components are subject to recommendation engine …
Outpacing choices: Examining dynamic consumer preferences across multi-generational information-intensive digital products
The frequent launch of new product upgrades and the explosion of online user reviews have
profoundly impacted consumer purchase behavior in various product categories, especially …
profoundly impacted consumer purchase behavior in various product categories, especially …
“Overloading” Cognitive (Work) Load: What Are We Really Measuring?
J Gwizdka - … Systems and Neuroscience: NeuroIS Retreat 2021, 2021 - Springer
Cognitive load is one of the most studied constructs in NeuroIS [1]. Not surprisingly, we have
identified 27 papers presented at NeuroIS retreats between 2012 and 2020 which included …
identified 27 papers presented at NeuroIS retreats between 2012 and 2020 which included …
Decision‐making models, decision support, and problem solving
This chapter provides an overall perspective on human decision making to human factors
practitioners, developers of decision tools, product designers, and others who are interested …
practitioners, developers of decision tools, product designers, and others who are interested …
The impacts of relevance of recommendations and goal commitment on user experience in news recommender design
Cold start and data sparsity are problems hindering the function of news recommender
systems. Optimally serving first-time users through relevant news article recommendations is …
systems. Optimally serving first-time users through relevant news article recommendations is …
Burdening effect of Shariah knowledge and sales performance in Islamic financial institutions: does female salesforce perform better?
SV Shamsudheen, Z Mahomed - Journal of Islamic Accounting and …, 2022 - emerald.com
Purpose The purpose of this paper is to examine the burdening effect of Shariah knowledge
on the sales performance of salesforce in Islamic financial institutions with special reference …
on the sales performance of salesforce in Islamic financial institutions with special reference …
Saddling effect of underlying contracts on sales performance: a multi-group analysis in the takaful industry
SV Shamsudheen, Z Mahomed… - Journal of Islamic …, 2023 - emerald.com
Purpose This study aims to examine the impact of information overload (referred to as the
saddling effect in this study) of underlying contracts on the sales performance of the …
saddling effect in this study) of underlying contracts on the sales performance of the …
Augmenting Frontline Service Employee Onboarding via Hybrid Intelligence: Examining the Effects of Different Degrees of Human-GenAI Interaction
High turnover rates within help desks, caused by excessive workloads, make the efficient
onboarding of novices a persistent and recurring challenge. Generative artificial intelligence …
onboarding of novices a persistent and recurring challenge. Generative artificial intelligence …