Understanding and addressing gender bias in expert finding task

M Amendola, C Castillo, A Passarella… - arXiv preprint arXiv …, 2024 - arxiv.org
The Expert Finding (EF) task is critical in community Question&Answer (CQ&A) platforms,
significantly enhancing user engagement by improving answer quality and reducing …

Leveraging topic specificity and social relationships for expert finding in community question answering platforms

M Amendola, A Passarella, R Perego - arXiv preprint arXiv:2407.04018, 2024 - arxiv.org
Online Community Question Answering (CQA) platforms have become indispensable tools
for users seeking expert solutions to their technical queries. The effectiveness of these …

Generative Retrieval with Semantic Tree-Structured Identifiers and Contrastive Learning

Z Si, Z Sun, J Chen, G Chen, X Zang, K Zheng… - Proceedings of the …, 2024 - dl.acm.org
In recommender systems, the retrieval phase is at the first stage and of paramount
importance, requiring both effectiveness and very high efficiency. Recently, generative …

It Takes a Team to Triumph: Collaborative Expert Finding in Community QA Networks

R Etemadi, M Zihayat, K Feng, J Adelman… - Proceedings of the …, 2024 - dl.acm.org
The increasing complexity and multidisciplinary nature of queries on Community Question
Answering (CQA) platforms have rendered the traditional model of individual expert …