This article takes stock of the growing field of online deliberation research. Our review of the
theoretical and empirical findings is guided by a framework encompassing the three relevant …

In little over a decade, essential concepts in research on communication have become
zombie concepts (Beck & Willms, 2004) and are no longer effective for understanding the …

This book explores the weird and mean and in-between that characterize everyday
expression online, from absurdist photoshops to antagonistic Twitter hashtags to deceptive …

Donald Trump, the Arab Spring, Brexit: digital media have provided political actors and
citizens with new tools to engage in politics. These tools are now routinely used by activists …

Incivility in public discussions has received increasing attention from academic and popular
commentators in recent years. In an effort to better understand the nature and determinants …

In an effort to clean up user comment sections, news organizations have turned to
Facebook, the world's largest social network site, as a way to make users more identifiable …

Using two quantitative methods, this study sought to understand whether user-generated
posts would vary in frequency of incivility, impoliteness, and deliberative attributes on Twitter …

Partisan incivility is prevalent in news comments, but we have limited insight into how
journalists and news users engage with it. Gatekeeping, cognitive bias, and social identity …

Incivility in public discourse has become a pressing concern of citizens and scholars alike,
but most research has focused narrowly on incivility in elite discourse. The present study …

Abstract 'Trolling'refers to a specific type of malicious online behaviour, intended to disrupt
interactions, aggravate interactional partners and lure them into fruitless argumentation …