The effect of incentives on customer evaluations of service bundles

ML Andrews, RL Benedicktus, MK Brady - Journal of Business Research, 2010 - Elsevier
Effects of service bundle incentives on perceived value, search intentions, and switching
intentions are assessed in two independent studies. The first study demonstrates that …

The market performance indicator: a macro understanding of service provider switching

S D'Alessandro, L Johnson, DM Gray… - Journal of Services …, 2015 - emerald.com
Purpose–The purpose of this paper is to adapt the market performance indicator (MPI), used
by the European Commission to evaluate market conditions, over time, to show that the MPI …

Moderating factors of immediate, gross, and net cross-brand effects of price promotions

C Horváth, D Fok - Marketing Science, 2013 - pubsonline.informs.org
This article examines cross-price promotional effects in a dynamic context. Among other
things, we investigate whether previously established findings hold when consumer and …

Substitution effects in spatial discrete choice experiments

M Schaafsma, R Brouwer - Environmental and Resource Economics, 2020 - Springer
This paper explores spatial substitution patterns using a choice experiment to estimate the
non-market benefits of environmental quality improvements at different sites presented as …

[PDF][PDF] 现阶段电信业市场结构与价格竞争行为关系的实证研究

孙巍, 李何, 何彬, 叶正飞 - 中国工业经济, 2008 - jlucqe.jlu.edu.cn
[摘要1 本文采用2001-2006 年我国各地区电信业和经济发展的有关数据, 选择面板数据模型.
研究了我国电信业的垄断程度与电信服务价格水平之间的关系. 旨在揭示电信业的价格竞争策略 …

The “I love to hate them” relationship with cell phone service providers: The role of customer inertia and anger

L Carter, D Gray, S D'Alessandro… - Services Marketing …, 2016 - Taylor & Francis
This qualitative study of both switchers and nonswitchers in the telecommunication service
provider industry affords new insights into consumers' switching behaviors and the role of …

[图书][B] Preismanagement: Konzeption, Umsetzung und Erfolgsauswirkungen im Business-to-Business-Bereich

B Schuppar - 2006 - books.google.com
Page 1 Björn Schuppar Preismanagement Konzeption, Umsetzung und
Erfolgsauswirkungen im Business-to-Business-Bereich DUV GABLER EDITION …

[PDF][PDF] Spatial effects in stated preference studies for environmental valuation

M Schaafsma - 2011 - research.vu.nl
Micro economie Page 1 VU Research Portal Spatial effects in stated preference studies for
environmental valuation Schaafsma, M. 2011 document version Publisher's PDF, also known as …

Choice behavior of information services when prices are increased and decreased from reference level

M Halme, O Somervuori - Annals of operations research, 2013 - Springer
The purpose of this study is to estimate the impact of price increases and decreases for
three, at least partly, compensatory services. The existence of a reference effect in pricing …

[图书][B] The attributes of value co-creation in service and its impact on customers' willingness to pay. Observations from three service industries

KT Yip - 2011 - search.proquest.com
Marketing literature has propagated “customer-participation” and “co-production” in the
seller-buyer framework since the 1970s (Lovelock and Young 1979), yet marketing …