S D'Alessandro, L Johnson, DM Gray… - Journal of Services …, 2015 - emerald.com
Purpose–The purpose of this paper is to adapt the market performance indicator (MPI), used by the European Commission to evaluate market conditions, over time, to show that the MPI …
C Horváth, D Fok - Marketing Science, 2013 - pubsonline.informs.org
This article examines cross-price promotional effects in a dynamic context. Among other things, we investigate whether previously established findings hold when consumer and …
This paper explores spatial substitution patterns using a choice experiment to estimate the non-market benefits of environmental quality improvements at different sites presented as …
L Carter, D Gray, S D'Alessandro… - Services Marketing …, 2016 - Taylor & Francis
This qualitative study of both switchers and nonswitchers in the telecommunication service provider industry affords new insights into consumers' switching behaviors and the role of …
Micro economie Page 1 VU Research Portal Spatial effects in stated preference studies for environmental valuation Schaafsma, M. 2011 document version Publisher's PDF, also known as …
M Halme, O Somervuori - Annals of operations research, 2013 - Springer
The purpose of this study is to estimate the impact of price increases and decreases for three, at least partly, compensatory services. The existence of a reference effect in pricing …
Marketing literature has propagated “customer-participation” and “co-production” in the seller-buyer framework since the 1970s (Lovelock and Young 1979), yet marketing …