The impact of customer clubs on lifetime value of banking customers

M Arjmand, N Abdolvand… - International Journal of …, 2023 - inderscienceonline.com
Today, with the abundance of private banks, state-owned banks and financial and credit
institutions, banks are trying to satisfy customers more than ever in order to be preferred by …

The Customer Perceived Orientation Effect on Perceived Value and Customer Satisfaction and Its Influence on Customer Trust

H Halimatussakdiah, I Suryani… - Jurnal Manajemen …, 2023 - journal.umy.ac.id
Research aims: The purpose of this research is to examine the impact of customer-
perceived orientation (CPO) on customer-perceived value (CPV) and customer satisfaction …

[PDF][PDF] Role Of Price Towards Customer Satisfaction

MA Hasim, SA Manaf, AM Ali - European Journal of Molecular & …, 2020 - researchgate.net
This study aims to measure the relationship between perceived rates on the branded
apparel to consumer satisfaction. Price magnitude, price perception, and alternative prices …

The impact of employee interactions on customer satisfaction in cruise services

A Jamaludin, A Abd Razak… - Journal of Positive …, 2022 - mail.journalppw.com
This study aims to examine the link between customer satisfaction and the perceptions of
emotions, role perceptions, perceived control, and customer types. Depending on the …

[PDF][PDF] Customer Expectations in E-wallet Se r vices

MA Hasim, SA Manaf, AM Ali - European Journal of Molecular & …, 2020 - researchgate.net
This research aims to evaluate the variables in Malaysia's e-wallet services that may
contribute to customer satisfaction. A financial institution has recently launched an ewallet as …

[PDF][PDF] Strategic Orientation Dimensions and Customer Satisfaction: A Case of Selected Deposit Money Banks in Nigeria

N Enyinnah, AD Adefulu, I Nwankwere… - … Journal of Innovafive …, 2022 - researchgate.net
Strategic orientation guides firms to continuously deliver value to the customer to remain
relevant in a very dynamic and competitive business environment. This study explores how …

Quality Enhancement of Higher Education in Cambodia

L Chheng - Srawung: Journal of Social Sciences and …, 2024 - journal.jfpublisher.com
Quality improvement is critical for both public and private colleges in Cambodia. The
purpose of this study is to identify common quality management practices in Cambodian …

PENGARUH PROMOSI DAN ORIENTASI PASAR TERHADAP KEPUASAN PELANGGAN DENGAN MEDIASI KUALITAS PELAYANAN PADA DEALER MOTOR …

S Hartati, L Listiawati, K Kenedi - National …, 2022 - ncabet.conferences-binabangsa.org
Customer satisfaction is the key for companies to win business competition to achieve this
the role of promotion, market orientation and service quality becomes very important. The …

Gauging Customer Expectation Over Mobile Cellular Services In Malaysia

M Yazid, MF Ishak, AA Razak, AM Ali, SA Manaf - 2021 - ir.unikl.edu.my
This study focuses on the consumer experience of telecommunications service quality in
Malaysia. Malaysia's penetration rate has gone over 100 percent, meaning that each person …

[PDF][PDF] BAB II LANDASAN TEORI

SP Schnaars - … ANGGOTA BMT DI KOTA METRO (Studi Pada … - repository.metrouniv.ac.id
Kepuasan merupakan ungkapan rasa yang bisa di ekspresikan atas barang atau jasa yang
dinikmati, sesuai dengan ekspektasi yang ada. Sementara kepuasan anggota terhadap …