Purpose The purpose of this paper is to investigate user satisfaction with digital health
solutions by identifying and prioritizing different service attributes on the basis of their impact …

Banking services for SMEs' internationalization: evaluating customer satisfaction | Emerald
Insight Books and journals Case studies Expert Briefings Open Access Publish with us Advanced …

This paper aims to explore the role of service innovation and competitive advantage as a
mediator of product innovation on marketing performance of small and medium enterprises …

The aim of this conceptual paper is to understand if augmented intelligence may be
considered a driver of antifragility that can be allegorically represented by the Japanese art …

This study provides new insights into the dynamics of attribute-specific customer
requirements in innovation processes. For this purpose, a panel study with three survey time …

The reason for the emphasis on innovation and strategy was the need for organizations to
be successful in performance criteria and growth aspirations against competitors. The fact …

The bank is a fundamental supportive partner for companies to grow and compete in
international markets. The aim of this paper is to evaluate the quality of services provided by …