Purpose The purpose of this study is, first, to determine which developments have shaped
official hotel classification systems over recent years (including the impact of guest-review …

The study aims at mapping and evaluating the adoption and implementation levels of digital
technology in relation to the star categorization by Greek hotels. Digital technologies have …

Hotel quality rating systems play a crucial role in influencing tourists' choices by shaping
their expectations. This paper presents an innovative approach to objectively classify hotel …

A hotel classification system is a tool used to create a hierarchy of hotels based on service
quality. However, there is a lot of criticism in literature against the system for allocating high …

Purpose: This study proposes to evaluate the effectiveness of Random Forest (RF)
compared to Classification and Regression Trees (CART) in prediction of hotel star ratings …

This research work intends to enquire the effect of human resource practices on the
relationship between hotels star rating and employees' empowerment in the hospitality …

As the volume of unstructured data on social media continues to grow, it's becoming
increasingly important to have a proactive marketing strategy that can extract knowledge …

Research has been conducted on the grading of tourism establishments but little research
has been conducted on the implementation of Artificial Intelligence (AI) to increase the …

Current study aims to identify the mediating role of demographic variables in the relationship
between talent development practices and the employees' performance. The data was …

There is considerable signal from empirical studies that many factors influence consumer
behaviors in service setting. The conceptual paper review retailscape elements as …