The effect of biophilic design on customer's subjective well-being in the hotel lobbies
The current study explored customers' psychological responses caused by biophilic design
in the context of hotels and investigated the relationship between self-image congruity …
in the context of hotels and investigated the relationship between self-image congruity …
Place attachment and brand loyalty: the moderating role of customer experience in the restaurant setting
Purpose The purpose of this study is to ascertain the effects of place attachment on brand
loyalty. This study further ascertains whether the effects of emotion-based attachment on …
loyalty. This study further ascertains whether the effects of emotion-based attachment on …
The effect of hotel lobby design on booking intentions: An intergenerational examination
This paper aims to understand what elements of the hotel lobby design influence guest
booking intentions. Lobbies are the first point of face-to-face communication between guests …
booking intentions. Lobbies are the first point of face-to-face communication between guests …
Engaging consumers through firm-generated content on Instagram
Purpose The purpose of this paper is to analyse the impact of consumers' perceptions of the
enjoyment and originality of firm-generated content (FGC) posted on Instagram on affective …
enjoyment and originality of firm-generated content (FGC) posted on Instagram on affective …
Investigating the role of green hotel sustainable strategies to improve customer cognitive and affective image: Evidence from PLS-SEM and fsQCA
Partial least square structural equation modeling (PLS-SEM) and fuzzy-set qualitative
comparative analysis (fsQCA) were used to uncover the determinants of customers' overall …
comparative analysis (fsQCA) were used to uncover the determinants of customers' overall …
Effects of biophilic design on consumer responses in the lodging industry
SH Lee - International Journal of Hospitality Management, 2019 - Elsevier
Biophilic design encourages the use of natural systems and processes in the design of the
built environment. By introducing biophilic elements to a hotel's physical environment, a …
built environment. By introducing biophilic elements to a hotel's physical environment, a …
Towards an understanding of corporate image in the hospitality industry East Java, Indonesia
The purpose of this study is to determine how the perceptions and understandings of hotel
managers in East Java to improve the corporate image as a hotel marketing strategy …
managers in East Java to improve the corporate image as a hotel marketing strategy …
Mall relevance, shoppers' well-being and mall loyalty: moderating role of social media celebrity
Purpose The purpose of this study is to test the relationship between mall relevance
dimensions [(functional relevance (FNR), symbolic relevance (SYR), social relevance (SOR) …
dimensions [(functional relevance (FNR), symbolic relevance (SYR), social relevance (SOR) …
Trapezoidal interval type-2 fuzzy analytical hierarchy process technique for biophilic element/design selection in lodging industry
N Gupta, SH Lee - Journal of the Operational Research Society, 2023 - Taylor & Francis
Recently, hoteliers focussed shifts on green practices because of sustainable goals. Also,
guests are more health-conscious nowadays. Hence, biophilic elements and designs attract …
guests are more health-conscious nowadays. Hence, biophilic elements and designs attract …
Shopping mall attributes: tourist satisfaction and loyalty
Tourism shopping has become an important motive for traveling. Yet, research on tourists'
satisfaction and loyalty towards shopping malls is still in the nascent stage. Given that, the …
satisfaction and loyalty towards shopping malls is still in the nascent stage. Given that, the …