Motivating COVID-19 vaccination through persuasive communication: A systematic review of randomized controlled trials

S Xia, X Nan - Health Communication, 2024 - Taylor & Francis
Vaccination is a vital defense against COVID-19 infections and outbreaks, yet vaccine
hesitancy poses a significant threat to pandemic response and recovery. We conducted a …

A framework of moderators in social norm-based message persuasiveness based on a systematic review

J Chen, S Xia, T Lin - Human Communication Research, 2024 - academic.oup.com
Social norm-based messages have been widely used for persuasion. However, the current
trend that research focuses on using social norm theories rather than theorizing about social …

The blame shift: Robot service failures hold service firms more accountable

Y Ryoo, YA Jeon, WJ Kim - Journal of Business Research, 2024 - Elsevier
This article reports findings from four studies examining blame attribution following service
failures perpetrated by frontline robots or human service providers. Findings show that when …

Chatbot advertising as a double-edged sword: The roles of regulatory focus and privacy concerns

WJ Kim, Y Ryoo, SY Lee, JA Lee - Journal of Advertising, 2023 - Taylor & Francis
In this article, the authors examine the effect of regulatory focus and privacy concerns on
consumers' responses to highly personalized chatbot advertising. Findings from two …

The roles of social norms and leadership in health communication in the context of COVID-19

S Akfırat, F Bayrak, E Üzümçeker, T Ergiyen… - Social science & …, 2023 - Elsevier
The global struggle with the COVID-19 pandemic has lasted for almost three years. Although
national and local leaders have often called on the public to comply with preventive …

Bridging the health literacy gap through AI chatbot design: the impact of gender and doctor cues on chatbot trust and acceptance

E Jin, Y Ryoo, WJ Kim, YG Song - Internet Research, 2024 - emerald.com
Purpose Notwithstanding their potential benefits especially for individuals with low health
literacy, users are still somewhat skeptical about the reliability of healthcare chatbots. The …

Hypocrisy induction: Using chatbots to promote COVID-19 social distancing

WJ Kim, Y Ryoo - Cyberpsychology, Behavior, and Social …, 2022 - liebertpub.com
Considering widespread resistance to COVID-19 preventive measures, the authors draw on
hypocrisy induction theory to examine whether online chatbots can be used to induce …

Hypocrisy induction in advertising

WJ Kim, Y Ryoo, M Drumwright, S Yoon - Journal of Advertising, 2023 - Taylor & Francis
The authors examine hypocrisy induction, a strategy for encouraging ethical behavior by
making perpetrators realize that they are violating moral values when they use anonymous …

Political network composition predicts vaccination attitudes

M Facciani, A Lazić, G Viggiano, T McKay - Social Science & Medicine, 2023 - Elsevier
Political polarization is growing rapidly in the United States and has been linked to
politicized public health issues including vaccination. Political homogeneity among one's …

Follow or not? Descriptive norms and public health compliance: Mediating role of risk perception and moderating effect of behavioral visibility

S Zhang, Y Wang, Y Wei - Frontiers in Psychology, 2022 - frontiersin.org
In a pandemic context, public health events are receiving unprecedented attention, and
identifying ways to enhance individual public health compliance behaviors has become an …