In the era of connectivity, the development of information and communications technology
has immensely changed the way people travel, behave, and appreciate experience. The …

The tremendous changes that business and economic activities worldwide have gone
through in the last few decades, have opened new avenues for IT Freelancing to establish …

Manufacturers are challenged to embrace service provision to customers to increase
profitability, achieve stable revenue streams and become more competitive. The trend …

This study explored the role of the Chief Information Officer's (CIO's) capability in the
organization's capacity to change. The topic is motivated by increasingly IT-intensive …

Innovation and organizational change are important in today's dynamic and complex digital
environment. However, the extant research on digital innovation lacks apposite …

This chapter extends current discussions about excellence and proposes a look beyond the
dominant line of e-resources research where transition cycles in information management …

The purpose of this paper is to report the development and empirical testing of a 16-item
scale supporting the relationship between hotel branding and national culture values. There …

Abstract Service-dominant logic is the co-creation of value-in-use with service systems
resources and customers. This study aims to approach strategy for value co-creation …