Topic modeling is used in information retrieval to infer the hidden themes in a collection of
documents and thus provides an automatic means to organize, understand and summarize …

The importance of text mining is increasing in services management as the access to big
data is increasing across digital platforms enabling such services. This study adopts a …

The study of public opinion can provide us with valuable information. The analysis of
sentiment on social networks, such as Twitter or Facebook, has become a powerful means …

Environmental and social challenges are intensifying globally. Then along comes more
demands to deliver successful environmental, social, and governance (ESG) outcomes …

For new product development, previous segmentation methods based on demographic,
psychographic, and purchase behavior information cannot identify a group of customers with …

Big data created by social media and mobile networks provide an exceptional opportunity to
mine valuable insights from them. This information is harnessed by business entities to …

Since changes in job characteristics in areas such as Industry 4.0 are rapid, fast tool for
analysis of job advertisements is needed. Current knowledge about competencies required …

Artificial intelligence (AI) has been gaining significant attention in various fields to reduce
costs, increase revenue, and improve customer satisfaction. AI can be particularly beneficial …

COVID-19 blocked Wuhan in China, which was sealed off on Chinese New Year's Eve.
During this period, the research on the relevant topics of COVID-19 and emotional …

Accurate oil market forecasting plays an important role in the theory and application of oil
supply chain management for profit maximization and risk minimization. However, the …