The impact of customer-centric business strategies on customer relationship management: pharmaceutical field-force perspective
Purpose In a modern business scenario, firms have implemented customer-centric
approaches to enable customer relationship management (CRM) to trigger business …
approaches to enable customer relationship management (CRM) to trigger business …
Mediator-moderator, innovation of mobile CRM, e-service convenience, online perceived behav-ioral control and reuse online shopping intention
J Al-Gasawneh, A Al-Adamat… - … Journal of Data and …, 2021 - growingscience.com
Stimulating customers' reuse of online services, such as online shopping, is integral for
companies. Consequently, this study assessed the effects of mobile customer relationship …
companies. Consequently, this study assessed the effects of mobile customer relationship …
COVID-19 Pandemic Learning: The Uprising of Remote Detailing in Pharmaceutical Sector Using Sales Force Automation and Its Sustainable Impact on Continuing …
E Yılmaz Altuntaş, EC Yalçın - Sustainability, 2023 - mdpi.com
The availability of resources is vital when rapid changes and updated medical information in
the provision of care are needed, such as in the fight against COVID-19, which is not a …
the provision of care are needed, such as in the fight against COVID-19, which is not a …
[引用][C] Mobile-customer relationship management and its effect on post-purchase behavior: The moderating of perceived ease of use and perceived usefulness
JA Al-Gasawneh, B Al Khoja, MA Al-Qeed, NM Nusairat… - 2022 - Growing Science
Dealer process efficiency, revenue generation and customer satisfaction utilizing gamification models: An empirical study-With special emphasis on Skoda Auto …
R Deshmukh, S Pasumurti, D Tharkude… - The journal of …, 2023 - cibgp.com
Purpose: The purpose of the study is to investigate the interrelationship and the impact of
Utilization, Customer Satisfaction and Revenue in company authorized service dealership …
Utilization, Customer Satisfaction and Revenue in company authorized service dealership …