We analyse the relationship between transit passengers' satisfaction and loyalty.
Understanding passengers' behavioural intentions after experiencing a service is an …

In order to attract car users towards the public transport services in an urban and
metropolitan context, contributing to a sustainable mobility in cities, it is fundamental to …

To increase the understanding of passenger choice of air-rail integrated services (ARIS), the
present paper a) analyzes the profile of intermodal passengers by classifying them based on …

Satisfaction is one of the key factors which influences customer loyalty. We assume that the
satisfied customer will be willing to use the ssame service provider again. The overall …

The phenomenon of passenger satisfaction is an important issue for public transport
services and transport companies. Clarifying the relationship between influencing attributes …

Decline in the use of public transit by commuters have increased the use of private vehicles,
causing higher levels of traffic congestion, accidents, etc. The present study aims to identify …

This research examined and proposed a partnership scheme between Bangkok Mass
Transit System (BTS) and MICE corporations (MICE: meetings, incentives, conventions & …

The purpose of this study is to investigate what kind of observable and non-observable
factors can influence passenger satisfaction on the quality of public transport services in a …

Perkembangan teknologi informasi khususnya dalam integrasi aplikasi moda transportasi
berbasis daring turut menambah alternatif pilihan bagi masyarakat. Di Indonesia terdapat …

The purpose of this study is to analyze the effect of talent management and social capital
mediated by job satisfaction on the performance of commercial banking employees in …